Delivery & Shipping

At Gilani Mobility, we are committed to ensuring that your orders reach you safely and efficiently, wherever you are. We understand the importance of reliable and timely delivery, and we strive to make the shipping process as smooth and transparent as possible. Whether you’re based in the UAE or abroad, we offer flexible shipping solutions tailored to your needs. Below, you’ll find detailed information about our shipping timelines, costs, and processes to help answer any questions you may have.

Dispatch and Delivery Times

  • Order Dispatch: Once your order is confirmed, it typically takes 1 to 3 business days for us to dispatch it from our facility.
  • Delivery Time: Delivery duration depends on your location. For orders within the UAE, delivery takes approximately 2 to 5 business days after dispatch. International delivery times may vary; we encourage you to contact us for an estimate based on your specific location.

How to Ensure a Smooth Delivery Process

To avoid delays and ensure a seamless delivery experience:

  1. Double-check your delivery address at the time of purchase. While we can accommodate changes before the item is shipped, it’s best to confirm the correct address during checkout.
  2. Provide a reachable contact number so our team or courier can reach out if needed.

International Shipping Details

For customers outside the UAE, we ship internationally to many countries. However, some areas might have delivery restrictions due to local regulations. Please reach out to us at sales@gilanimobility.ae or call +971 4 881 8426 for detailed information about international shipping destinations and fees.

Special Delivery Locations and Exemptions

We aim to deliver to all locations within the UAE and globally. In the rare case that our shipping partners cannot reach your location, we will notify you and provide a full refund for the order.

Frequently Asked Questions

Can I change my delivery address?

Yes, we can certainly help you with this but you have to contact us before we ship the product.

How do I track my order?

As soon as we get your product shipped from our retail showroom, we will provide you a tracking number and tracking link to track down your shipment.

Do you ship internationally?

Yes, we do ship internationally, please get in touch with sales@gilanimobility.ae or call +971 4 881 8426 for further information on the international shipping fees.

How much would it cost for delivery?

You need to contact us to give and confirm your delivery location. Our delivery fee is charged depending on your location starting from AED 99/- inside Dubai, and starting from AED 199/- for other Emirates.

Where can you deliver my order to?

We deliver all around UAE and Internationally. However, if there is a place the shipping companies don’t deliver we provide you with a full refund.