Navigating a busy airport can be challenging, especially for travelers with reduced mobility. Whether you’re recovering from surgery, living with a disability, pregnant, or simply need extra time and support. Sharjah International Airport’s wheelchair assistance service ensures a safe, smooth, and stress-free journey. This guide provides everything you need to know to request and receive wheelchair assistance at Sharjah Airport.
Who Can Request Wheelchair Assistance?
The wheelchair assistance service is available to any passenger who requires mobility support, including:
Wheelchair users or those using other mobility aids
Elderly travelers or those with limited walking capacity
Pregnant individuals or post-surgery patients
People with temporary injuries (e.g. sprained ankle)
Passengers traveling with caregivers or young children
Tip: If you’re unsure whether you’re eligible, request assistance in advance. Airport staff are trained to accommodate a wide range of accessibility needs.
What Does the Service Include?
When you request wheelchair assistance at Sharjah Airport, you can expect end-to-end support, including:
Help from curbside or terminal entrance to your seat on the plane
Support during check-in, security screening, and immigration
Priority boarding and deplaning
Escort to and from departure gates
Baggage claim assistance upon arrival
Support for connecting or transit flights
Wheelchairs are available free of charge through Sharjah Aviation Services (SAS) or Hala Services. Requests should be made at least four hours in advance by providing a disability card or medical report.
Passengers can bring their personal wheelchairs. It is essential to inform Sharjah Aviation Services before boarding to ensure proper handling and care.
Assistance is available for: Departures • Arrivals • Transit passengers
How to Book Wheelchair Assistance in Advance
For the smoothest experience, it’s highly recommended to book wheelchair assistance at least 48 hours before your flight. Here’s how:
Contact Your Airline: Request the service when booking your flight, or by calling your airline’s customer service center.
Provide Important Details: Let them know whether you can walk short distances or need full support, if you’re traveling with your own wheelchair, and any other special needs.
Confirm Your Request: Most airlines will send you an email or phone confirmation before your flight.
Arrive Early: Aim to arrive at least 4 hours before your flight to allow time for coordination.
Didn’t Book in Advance?
No problem. You can still get help at the airport by visiting:
The special assistance desk in the terminal
Your airline’s check-in counter
Any customer service point
Ask any uniformed ground staff member
Tips: Look for signs labeled “Special Assistance” throughout the terminal.
Check Out: Abu Dhabi Airport Wheelchair Assistance: Your Complete Guide
Travel Tips for a Seamless Experience
Bring a doctor’s note if you have a specific medical condition
Travel with a companion for extra support, if possible
If using your own wheelchair, inform your airline in advance for proper handling
Arrive early to reduce stress and ensure timely assistance
Keep airline and airport contact numbers handy
Where to Find Help at Sharjah International Airport
You can request assistance at:
Airline check-in counters
Special assistance/help desks in the terminal
Arrival and departure gates
Sharjah Airport Customer Service Desks
You can also visit the Sharjah Airport Accessibility Services page or call +97165141150 for wheelchair assistance.
Accessible Travel
Sharjah Airport is fully committed to inclusive, accessible travel for all passengers. From dedicated parking and free wheelchair to trained staff, every detail is designed to support safe and comfortable travel.
Whether you’re flying for business, family, or medical reasons, you can count on Sharjah Airport wheelchair assistance to provide support in every step.
